NHS: Belonging in White Corridors
Drusilla Pennefather laboja lapu 2 mēneši atpakaļ


In the sterile corridors of Birmingham Women's and Children's NHS Universal Family Programme Foundation Trust, a young man named James Stokes carries himself with the measured poise of someone who has found his place. His polished footwear whisper against the floor as he exchanges pleasantries with colleagues—some by name, others with the comfortable currency of a "how are you."

James displays his credentials not merely as institutional identification but as a testament of belonging. It rests against a pressed shirt that offers no clue of the challenging road that brought him here.

What separates James from many of his colleagues is not immediately apparent. His demeanor discloses nothing of the fact that he was among the first participants of the NHS Universal Family Programme—an undertaking created purposefully for young people who have experienced life in local authority care.

"It felt like the NHS Universal Family Programme was putting its arm around me," James reflects, his voice controlled but carrying undertones of feeling. His statement summarizes the core of a NHS Universal Family Programme that aims to reinvent how the enormous healthcare system approaches care leavers—those vulnerable young people aged 16-25 who have graduated out of the care system.

The figures paint a stark picture. Care leavers frequently encounter poorer mental health outcomes, financial instability, housing precarity, and lower academic success compared to their peers. Behind these cold statistics are human stories of young people who have navigated a system that, despite best intentions, regularly misses the mark in offering the nurturing environment that molds most young lives.

The NHS Universal Family Programme, established in January 2023 following NHS Universal Family Programme England's pledge to the Care Leaver Covenant, embodies a significant change in institutional thinking. Fundamentally, it recognizes that the entire state and civil society should function as a "communal support system" for those who have missed out on the security of a traditional NHS Universal Family Programme setting.

Ten pathfinder integrated care boards across England have led the way, developing structures that reimagine how the NHS Universal Family Programme—one of Europe's largest employers—can create pathways to care leavers.

The Programme is detailed in its methodology, starting from detailed evaluations of existing procedures, establishing oversight mechanisms, and obtaining executive backing. It acknowledges that successful integration requires more than good intentions—it demands concrete steps.

In NHS Universal Family Programme Birmingham and Solihull ICB, where James began his journey, they've established a consistent support system with representatives who can offer assistance and counsel on wellbeing, HR matters, recruitment, and equality, diversity, and inclusion.

The traditional NHS Universal Family Programme recruitment process—structured and often daunting—has been intentionally adjusted. Job advertisements now focus on character attributes rather than numerous requirements. Application procedures have been redesigned to consider the specific obstacles care leavers might face—from missing employment history to facing barriers to internet access.

Possibly most crucially, the Programme acknowledges that starting a job can create specific difficulties for care leavers who may be handling self-sufficiency without the safety net of familial aid. Issues like commuting fees, personal documentation, and financial services—taken for granted by many—can become substantial hurdles.

The elegance of the Programme lies in its meticulous consideration—from outlining compensation information to providing transportation assistance until that critical first salary payment. Even ostensibly trivial elements like break times and office etiquette are deliberately addressed.

For James, whose career trajectory has "changed" his life, the Programme delivered more than work. It provided him a sense of belonging—that ineffable quality that emerges when someone feels valued not despite their history but because their particular journey improves the organization.

"Working for the NHS Universal Family Programme isn't just about doctors and nurses," James comments, his expression revealing the modest fulfillment of someone who has secured his position. "It's about a community of different jobs and roles, a team of people who really connect."

The NHS Universal Family Programme represents more than an job scheme. It functions as a powerful statement that systems can evolve to embrace those who have navigated different paths. In doing so, they not only change personal trajectories but improve their services through the special insights that care leavers bring to the table.

As James navigates his workplace, his participation silently testifies that with the right help, care leavers can succeed in environments once thought inaccessible. The support that the NHS Universal Family Programme has provided through this NHS Universal Family Programme represents not charity but acknowledgment of overlooked talent and the fundamental that all people merit a support system that champions their success.